All our products in our webstore are provided with an extensive product description of the product. Please scroll down on the product page to find the product description.

Don't hesitate to contact customer service for specific questions regarding our products via help@palmerpalmer.shop

- The fit of our products is oversized and relaxed. In order not to follow the rigid rules of the fashion industry, we designed 4 shapes: small (S), medium (M), large (L) and extra-large (XL).

- The "small" sizing is exclusively available for the pants, and not for other items.

- We understand the importance of purchasing the correct size when ordering online. We recommend you to check the size charts page for detailed sizing info on garments.

- If you need any additional assistance with the sizing of products please contact our Customer Service and we will be pleased to assist you. You can contact us at help@palmerpalmer.shop

Most of our products are available in limited quantities and we generally don’t restock any products.

However we may do restock our Classic items. Sign up to our newsletter to stay updated on restocks.

If we do restock a product on a special occasion we announce this through our social media channels.

All orders are shipped from our warehouse in Agadir, Morocco and delivery time is based on the shipping method chosen by the customer.

All Skateboard decks are packaged in custom kraft tuck-top boxes for secure delivery.

All Apparel and accessories ship in custom mailers or recyclable boxes, depending on size.

The shipping is FREE within Morocco.

No, we do not ship to PO Box addresses.

Generally, domestic orders are processed, shipped and delivered within 1-2 business days.

All orders placed on weekdays (Monday-Friday) before 8:00 AM (Morocco Local Time) will be shipped on the same business day.

All orders received on weekdays after 8:00 AM (Morocco Local Time), on weekends or public holidays will be shipped the next business day.

For more information please check the Shipping Policy page.

If you have made a mistake with your shipping information, please contact us immediately via email help@palmerpalmer.shop and we will resolve the issue.

Unfortunately, we are unable to cancel an order once it has been submitted. Our fulfillment center processes orders instantly and we are not able to interfere in this process if this has already started.

Order confirmations are received sent immediately after your order is complete. If you do not receive a confirmation please email ​help@palmerpalmer.shop​

Make sure to save your order number for your records.

Yes! Every shipment we send is tracked.

For domestic shipping, you will receive a shipping confirmation email with the tracking number once your order has been shipped.

Tracking numbers are usually sent by email once your order has been shipped. Please check your inbox and spam/junk folder, as the email may have been filtered there.

If you still can’t find it, contact us at help@palmerpalmer.shop and we’ll be happy to assist you.

Although rare, mistakes can occur. If the mistake is on our end, we will take responsibility and resolve it. Please contact us at: help@palmerpalmer.shop

All sales on the PALMER PALMER® webstore are final.

We only accept replacements and exchanges. We do not accept returns, or refunds.

Replacements are only available if you receive a damaged item.

Exchanges are only available if you receive an incorrect item.

Replacement or exchange requests must be submitted to help@palmerpalmer.shop within 48 hours of confirmed delivery.

For more information please check the Returns Policy page.

We recommend you to follow the washing instructions on the label.

You can reach our Customer Service via email help@palmerpalmer.shop, and please allow up to 72 hours for a response. Response times may be extended during launches and high-volume periods.